Send a proactive message with Power Virtual Agents in Teams

If you are using your Power Virtual Agents in Microsoft Teams, it is possible to have the bot send a message to a user proactively. That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. This can be achieved by using the … Continue reading Send a proactive message with Power Virtual Agents in Teams

Dataverse for Teams in a Day: Further resources and next steps

Dataverse for Teams (often abbreviated to D4T) in a Day is hands-on training content from Microsoft that shows you how to build your own apps, workflows and chatbots all within Teams. If you've joined one of these sessions, you might be keen to take your learning across Power Apps, Power Automate, Power Virtual Agents and … Continue reading Dataverse for Teams in a Day: Further resources and next steps

Come along to the NZ Business Applications Summit this Saturday 13th November

NZ Business Applications Summit is coming up on Saturday 13th November. It's a virtual conference with a range of sessions across Power Platform and Dynamics 365. There's something there for everyone! I'm thrilled to be presenting on Power Virtual Agents: Creating a no-code chatbot. My session will be at 2:00pm AEDT (or 4:00pm in NZ) … Continue reading Come along to the NZ Business Applications Summit this Saturday 13th November

Power Automate for beginners: Templates & send a Teams notification when a new Form response is submitted

If you have just discovered Power Automate, knowing where to start can be difficult. Power Automate is a no-code tool from Microsoft that allows you to work smarter by automating your repetitive tasks. You likely already have Power Automate included in your work Office license. Just head over to http://www.flow.microsoft.com and sign in with your … Continue reading Power Automate for beginners: Templates & send a Teams notification when a new Form response is submitted

Using “Apply to each” control to perform mail merge with Power Automate

Apply to each control in Power Automate is used to perform a series of actions for each row/entry you have in a list. That means it can be used to perform mail merge. In this example, I'll show you how you can send an email to a list of people, who have their details are … Continue reading Using “Apply to each” control to perform mail merge with Power Automate

Power Automate tip: Configure how errors are handled in your flows

There's nothing more disappointing when your flow run fails in Power Automate 💔In your flows, you can configure actions to run depending on the success or failure of a previous step. This allows you to set up a back-up plan, which is especially important for those business-critical flows. Configure run after setting is used for … Continue reading Power Automate tip: Configure how errors are handled in your flows

PVA Tip: Reduce customer/user wait time while a flow runs

PVA Tip:Move Return value(s) to Power Virtual Agents flow action earlier in the process to give control back to the chatbot faster and reduce customer wait time. You can use Call an action in Power Virtual Agents to let your chatbot run a process with Power Automate flows. Your flows can be as complex or … Continue reading PVA Tip: Reduce customer/user wait time while a flow runs