Send a proactive message with Power Virtual Agents in Teams

If you are using your Power Virtual Agents in Microsoft Teams, it is possible to have the bot send a message to a user proactively. That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. This can be achieved by using the … Continue reading Send a proactive message with Power Virtual Agents in Teams

Come along to the NZ Business Applications Summit this Saturday 13th November

NZ Business Applications Summit is coming up on Saturday 13th November. It's a virtual conference with a range of sessions across Power Platform and Dynamics 365. There's something there for everyone! I'm thrilled to be presenting on Power Virtual Agents: Creating a no-code chatbot. My session will be at 2:00pm AEDT (or 4:00pm in NZ) … Continue reading Come along to the NZ Business Applications Summit this Saturday 13th November

PVA Tip: Reduce customer/user wait time while a flow runs

PVA Tip:Move Return value(s) to Power Virtual Agents flow action earlier in the process to give control back to the chatbot faster and reduce customer wait time. You can use Call an action in Power Virtual Agents to let your chatbot run a process with Power Automate flows. Your flows can be as complex or … Continue reading PVA Tip: Reduce customer/user wait time while a flow runs

Power Virtual Agents in a Day: Further resources and next steps

Power Virtual Agents in a Day (PVAIAD) from Microsoft takes you through a day of hands-on learning to build your own no-code chatbot. I've compiled a list of further resources here that I like to share at the end of the PVA in a Day sessions I run. Power Apps Developer Plan Signing up for … Continue reading Power Virtual Agents in a Day: Further resources and next steps