PVA Tip: Reduce customer/user wait time while a flow runs

PVA Tip:Move Return value(s) to Power Virtual Agents flow action earlier in the process to give control back to the chatbot faster and reduce customer wait time. You can use Call an action in Power Virtual Agents to let your chatbot run a process with Power Automate flows. Your flows can be as complex or … Continue reading PVA Tip: Reduce customer/user wait time while a flow runs

Power Virtual Agents in a Day: Further resources and next steps

Power Virtual Agents in a Day (PVAIAD) from Microsoft takes you through a day of hands-on learning to build your own no-code chatbot. I've compiled a list of further resources here that I like to share at the end of the PVA in a Day sessions I run. Power Apps Developer Plan Signing up for … Continue reading Power Virtual Agents in a Day: Further resources and next steps

Resources for getting Microsoft Certified on Power Platform and taking your first exam

Perhaps you have attended a Microsoft "In a Day" training session and you are now looking to take your first steps towards obtaining a Power Platform certification. I've put together some useful resources here that I often share with people looking to get certified. As a business user, PL-900 is the one to start with. … Continue reading Resources for getting Microsoft Certified on Power Platform and taking your first exam

New release plan is here- see what features will be coming to Power Platform

Last week Microsoft announced the new features in Power Platform and Dynamics 365 coming as part of 2021 Wave 2 release plan. Check out the full release plans here: Power Platform, Dynamics 365 Here are some of my favourites for Power Platform: TRUE no code This was announced a few months ago, but definitely a … Continue reading New release plan is here- see what features will be coming to Power Platform