Send a random image or GIF via your Power Virtual Agents chatbot

With Power Virtual Agents, it is possible to return a GIF or an image to the conversation via Power Automate. This post will take you through the steps of how you can use Power Automate to randomly select one of your curated images or GIFs, then send it to the conversation with the end user in Power Virtual agents. It's an easy way to add some variety to your chatbot conversations.

Join Microsoft’s next Power Hour to learn about Power Virtual Agents

Microsoft's next virtual Power Hour session is coming up on 7th April, 12:00pm-1:00pm AEST. I'll be featured at this session, and we'll be talking all things Power Virtual Agents. If you were looking for an opportunity to learn about PVA, see what the capabilities are, or get started building a no-code chatbot of your own, … Continue reading Join Microsoft’s next Power Hour to learn about Power Virtual Agents

Send a proactive message with Power Virtual Agents in Teams

If you are using your Power Virtual Agents in Microsoft Teams, it is possible to have the bot send a message to a user proactively. That means, rather than waiting for the user to chat to the bot, the bot can be the first one to message them. This can be achieved by using the … Continue reading Send a proactive message with Power Virtual Agents in Teams

Dataverse for Teams in a Day: Further resources and next steps

Dataverse for Teams (often abbreviated to D4T) in a Day is hands-on training content from Microsoft that shows you how to build your own apps, workflows and chatbots all within Teams. If you've joined one of these sessions, you might be keen to take your learning across Power Apps, Power Automate, Power Virtual Agents and … Continue reading Dataverse for Teams in a Day: Further resources and next steps

Come along to the NZ Business Applications Summit this Saturday 13th November

NZ Business Applications Summit is coming up on Saturday 13th November. It's a virtual conference with a range of sessions across Power Platform and Dynamics 365. There's something there for everyone! I'm thrilled to be presenting on Power Virtual Agents: Creating a no-code chatbot. My session will be at 2:00pm AEDT (or 4:00pm in NZ) … Continue reading Come along to the NZ Business Applications Summit this Saturday 13th November

PVA Tip: Reduce customer/user wait time while a flow runs

PVA Tip:Move Return value(s) to Power Virtual Agents flow action earlier in the process to give control back to the chatbot faster and reduce customer wait time. You can use Call an action in Power Virtual Agents to let your chatbot run a process with Power Automate flows. Your flows can be as complex or … Continue reading PVA Tip: Reduce customer/user wait time while a flow runs

Power Virtual Agents in a Day: Further resources and next steps

Power Virtual Agents in a Day (PVAIAD) from Microsoft takes you through a day of hands-on learning to build your own no-code chatbot. I've compiled a list of further resources here that I like to share at the end of the PVA in a Day sessions I run. Power Apps Developer Plan Signing up for … Continue reading Power Virtual Agents in a Day: Further resources and next steps